Ndugu farmers wants to create more insights out of collected data on all levels of the organization to be able to steer and adapt more accurately and specifically.
Additionally, Ndugu farmers wants to diversify the business, since it is now only focused on the coffee chain, and introduce new services and products, considering that the transportation processes and relationships are already established.
QUESTIONS FOR HOUSE OF PERFORMANCE
Within the data track of this project, we conducted interviews to identify the specific data-related challenges, wants and needs within Ndugu. Based on the results, we constructed sample dashboards, based on which the local dashboarding team was able to build their own. Through workshops on ‘how to improve data quality’ and ‘how to steer based on data via a performance dialogue’ we taught & developed skills of the local team to improve their way of working with data. We applied the “demonstrate, participate, and self-engage principle” throughout the process.
Within the business development track of this project, we created a toolbox with essential elements required to navigate the process of identifying new business opportunities. In co-creation with Ndugu we refined the toolbox to ensure that it fits within the Ndugu context and that Ndugu feels comfortable using it. We enhanced the start of the process by facilitating the first session to kickstart their exploration on new business opportunities.