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The Uganda hub of Restless Development helps young people in Uganda to take their role in the development of their country. This comes from a strong belief…
It’s thursday afternoon in the auditorium. The new divisional director who had been appointed 100 days previously was presenting his plans for the future. Well, maybe…
House of Performance is a winner of the Best Workplaces 2018 awards, coming top within the category Small & Young Workplaces! This was announced during…
Customers. Every organisation has them, but many members of staff never actually meet them. So how can your staff be sure that they’re doing their…
We make our cars in any colour the customer wants. As long as it’s black. This memorable saying by car manufacturer Henry Ford is unthinkable…
04/09/2017 “Oh no, there we go again!” It’s a hard job motivating the average employee to take part in yet another improvement programme. Sounds familiar?…
Watch out – there goes the legal eagle! I hadn’t even started my first day at House of Performance when I heard the first remark:…
The sales world needs to radically change. Let’s face it: since the emissions-cheating software scandal hit the headlines, it’s no longer all about how much…
In order to say a heartfelt ‘yes’ to this question, you need to share your mistakes. And that doesn’t come naturally to us as human…
Playing games for an hour is a normal way to pass the time. Well, it is when you’re at home. But at work? As far…
Does it ever happen to you that someone else realises something before you do yourself? It happened to me recently. I had a dilemma that…
Is your organisation’s right to exist on the line? What’s the expiry date for your core services or products? Which developments do you lose sleep…
“As from today, we’re going to do things completely differently!” Sounds good, but how can you get your staff to believe it too? How can…
When you see the word ‘improve’, maybe your first thought is to get rid of things that are a waste of time or money. That’s…
The waste-watching spectacles from House of Performance will give you a fresh view of everyday things. For example, there are the Lean spectacles, which enable…
What do a learning organisation and Für Elise have in common? If somebody wants to take piano lessons from me, I always ask, “What would…
“Heiko, I know that Pieter (we’ll call him that for now) wants to join my team. But I don’t want him. It’s just that I…
Last week, I was in Amsterdam. I went by car. A bit of an awkward journey, but it was the only option at the time….
You’ve agreed a new way of working and everyone’s enthusiastic about it, yet you can’t see it working in practice. It looks rather as if…
In every group of people, someone is bound to cross the line once in a while. For instance, by disregarding agreements or by taking far…
Promotion. For ambitious employees, it’s a magical word. And once the first promotion is in the bag, the next one comes temptingly into sight. That’s…
