Privacy Declaration for House of Performance

Privacy Declaration for House of Performance             

This Privacy Declaration was last amended on 14 March, 2019.

We are aware that you are placing your trust in us. This is why we see it as our responsibility to protect your privacy. In order to construct a proper framework for the services we offer, it is inevitable that we need to store some of your personal data. In this Privacy Declaration, we explain what data we collect while you are using our website and services, why we collect these data and what are your rights.

This privacy policy applies to all services offered by House of Performance (hereafter: “HofP”). Please be aware that HofP is not responsible for the privacy policies of any other sites and sources. By using our website and/or services, you declare that you accept our privacy policy.

HofP respects the privacy of all users of its site and services, and we ensure that any personal data you provide to us is treated confidentially.

 

Collection of (personal) data

Using our services

When you register for one of our services, we may ask you to provide us with certain personal data. This data is used to help us perform our services adequately. The data is stored on our own secure HofP servers or on third-party servers. We will not combine this data with any other personal data we may have.

Communication

When you send us email or other messages, we may save those messages. Sometimes, we may ask you for personal data that is relevant for the situation at hand. This enables us to process your questions and respond to your requests. This data is also stored on our own secure HofP servers or on third-party servers. As mentioned earlier, we will not combine this data with any other personal data we may have.

 

Purposes

We will not collect or use any data for any other purposes than those described in this Privacy Declaration, unless we have previously obtained your permission to do so.

Personal data processed by us

Below, you will find an overview of the personal data we (may) process:

  • First and last names
  • Date of birth
  • Address
  • Telephone number
  • Email address
  • Other kinds of personal data that you provide us with, for example by creating a profile on this website, corresponding with us or speaking to us on the phone

We process (personal) data for the following purposes:

  • To send you information about our events
  • To process payments
  • To be able to phone or email you whenever necessary in order to provide you with our services or to inform you of them
  • To keep you informed of any changes to our services or products

Automated decision making is not seen as a purpose

HofP does not use any automated processes to make decisions about matters that may have considerable consequences for individuals. We are referring here to decisions that are taken by computer programmes or systems without the intervention of a human being (e.g. a member of staff at HofP).

 

Data retention

How long we store your (personal) data

HofP will retain your personal data for no longer than is strictly necessary to achieve the purposes for which your data was collected. Retention period: at least for the period during which you are registered as a customer and no later than the moment when you explicitly submitted a change or removal request. We aim to attend to our former, current and potential customers in the most personal manner possible. This is why we believe it is important to provide them with relevant data about our services. Customised services are a crucial part of our business proposition.

 

Sharing personal data with third parties

HofP will not share your (personal) data with any third parties, unless this is necessary in order to carry out its agreement with you, and/or to comply with any legal obligations. We also enter into an agreement with companies that process your data on our behalf, in order to ensure an adequate level of security and reliability with regard to your (personal) data. HofP shall remain responsible for any such processing. Besides this, HofP will only supply your (personal) data to other third parties with your express permission. In some cases, your (personal) data may be shared internally. Our employees are under the obligation to ensure the full confidentiality of your data.

 

Cookies

What are cookies?

We collect data for research purposes to gain more insight into the needs of our customers, so that we can tailor our services accordingly.

For this purpose, our website uses “cookies”. HofP solely uses technical, functional and analytical cookies that do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time that you visit a website.

What are cookies used for?

The cookies that we deploy are necessary for the technical operation of the website and to enhance its user-friendliness. They ensure that the website operates properly and can be used to remember aspects such as your preference settings. They also enable us to optimise our website.

Disabling cookies

The default setting in most browsers is to accept cookies. However, you can also set your browser to reject all cookies or to prompt you when a cookie is being sent. In addition, you have the option to remove all previously stored information through your browser settings. However, if you choose to disable cookies in your browser, certain functionalities and services on our website and other websites may not function properly.

 

Reviewing, changing or deleting data

Your rights

You have the right to view, correct or delete data. In addition, you have the right to withdraw any permission you may have granted us to process your data, or to object to the processing of your personal data by HofP, or to have your data transferred to you. This means that you may submit a request for us to transfer the personal data that we hold on you to yourself or to another organisation named by you, in the form of a computer file. You may submit a request to view, correct, delete or transfer your personal data, to withdraw your permission for us to process your personal data, or you may object to the processing of your personal data, by contacting [email protected]

Identification

To make sure the above-mentioned request has been submitted by you, we will ask you to include a copy of your identity document along with your request. When doing so, you should cover over or blacken out your passport photo, the machine-readable zone (the strip of numbers at the bottom of the passport page), your passport number and (where applicable) your citizen service number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, and certainly within four weeks.

Complaints

HofP also wishes to inform you that you have the option to submit a complaint to the national supervisory body, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us.

 

Security

How we safeguard your personal data

HofP takes the protection of your (personal) data seriously. We take suitable technical and administrative measures to prevent misuse, loss, unauthorised access, undesired disclosure and improper alterations of your (personal) data.

Contact

We regularly check our own compliance of the privacy policy described in this Privacy Declaration. If you have any questions about our privacy policy, if you suspect that your data is not properly protected or if you suspect misuse, please contact us using the contact information below.

Contact information:

House of Performance B.V.

Hamburgerstraat 30

3512 NS Utrecht

+31 30 239 33 60

[email protected]

 

Changes

This Privacy Declaration is tailored to the use and functionality of our site and services. Any changes to the site and/or our services, as well as any legislative changes, may lead to changes in our privacy policy. Therefore, we recommend that you consult our Privacy Declaration regularly.